Explore Intermax Consulting’s Commitment to Privacy and Trust
This Privacy Policy outlines how Intermax Consulting collects, uses, and protects personal information, ensuring transparency and compliance with applicable data protection regulations.
We prioritize safeguarding your data while offering consulting services tailored to your needs.
How does Intermax Consulting protect my privacy?
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
Information We Collect
Information You Provide: Name, email, phone, mailing/billing address, invoicing/payment details, company information, details needed for tax, bookkeeping, payroll, or CFO services.
Automatically Collected Data: IP address, browser type, operating system, device identifiers, and browsing interactions via cookies or analytics.
Dialpad Communication Data: When we contact you or you contact us through our phone system powered by Dialpad, we may collect call metadata such as date, time, duration, and direction (inbound or outbound), as well as audio recordings and transcripts where legally permitted and with your consent.
Third-Party Data: Publicly available information (e.g., LinkedIn) and data from service providers for marketing, analytics, or payments.
How is my information used?
The information we collect is used for the following purposes:
- To deliver and manage services (e.g., tax filings, bookkeeping).
- For billing and payment processes.
- To improve our website, services, and customer experience.
- To communicate updates, respond to inquiries, and send marketing (only with your opt-in).
- To maintain compliance with legal, tax, and contractual obligations.
- To make and receive business calls via Dialpad for customer service, lead follow-up, and relationship management.
- For quality assurance, training, and compliance purposes when using Dialpad recordings.
Do you share my data with third parties?
We may share your personal information with trusted third-party service providers only when necessary to deliver our services (such as payment processors, payroll software providers, and accounting platforms). These third parties are contractually obligated to protect your information in compliance with relevant privacy laws.
We do not sell or rent your personal information to third parties. However, in certain cases, we may share information with affiliates, contractors, or legal authorities if required by law or for business purposes such as mergers or acquisitions.
Call Recording and Consent
Where required by law, we will inform you at the start of a call and obtain your consent before recording. If you choose not to be recorded, the call will continue without recording. Recordings are used only for purposes such as training, service improvement, and compliance.
SMS Communications & Data Usage
When you opt-in to receive SMS communications from Intermax Consulting, you agree to receive messages related to your project, deadlines, reminders, and service updates. Message frequency may vary, and you will receive up to 10 messages per week. You can opt-out at any time by replying ‘STOP’ to any message. Message and data rates may apply. We do not share your personal information with third parties for marketing purposes, and we comply with applicable data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your information will be securely deleted or anonymized.
Opting Out of Communications
You can opt-out of receiving newsletters or promotional communications at any time. Follow the unsubscribe instructions in each email, or contact us via:
Email: support@intermaxconsulting.com
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and improve website functionality. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy. You can disable cookies through your browser settings, though this may limit certain features on our site.
Access and Control Over Your Information
You can view, update, or delete your information through your registered account on our website. To delete or opt-out of further communications, contact us directly via:
Website: intermaxconsulting.com
Email: support@intermaxconsulting.com
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law or when we believe disclosure is necessary to protect our rights or comply with a legal proceeding, court order, or legal process served on our website.
Questions
If you have any questions regarding this Privacy Policy or the use of your information, please contact us at: